Customer Relationship Management Solutions

Solutions

Solutions

Customer Relationship Management Solutions

Designed to fit directly into your existing network infrastructure, Microsoft Dynamics offers enterprise-class Customer Relationship Management and Sales Order Pipeline functionality. Place critical contact information at your sales team’s fingertips, analyse marketing campaign effectiveness and maintain long-term relationships with Dynamics as standard.

Why Dynamics?

Microsoft Dynamics has been designed to provide in depth reporting and data analysis tools whilst remaining accessible and user friendly for your frontline staff. Why is Dynamics the best CRM system for your business?

  • Extensive data drilldown functions to provide a company-wide overview, business unit effectiveness survey or even individual performance assessment reports.
  • Data capture for any customer interaction allowing identification of future sales opportunities.
  • Create automated sales pipeline management rules to speed purchase-to-pay and reduce sales cycle times for happier customers and healthier bank balances.
  • Centralised data repository to provide a definitive point of reference for all customer account related activities. No more lost or duplicated documents, saving time and effort across your company.
  • Anywhere, anytime access from any web-enabled device allows your team to productive when on the road or on site, 24/7.
  • User level dashboards provide simple-to-understand data visualisation and custom reporting. Your staff can work they want, maximising personal productivity.
  • Full integration with Microsoft Office embeds CRM into Outlook for immediate access and familiarity, reducing user adoption timescales and allowing staff to be productive immediately.


Why Systems Valley?

Systems Valley provides assistance at every stage of your CRM implementation, from identifying a suitable platform, to training users once installation and configuration is complete.

As Microsoft Certified Partners, Systems Valley have demonstrated their expertise in deploying and configuring Dynamics CRM. Factor in their many happy customers  and it is clear we have the experience to back up our qualifications.

Systems Valley also has the technical skills to extend or modify your Dynamics installation to meet your specific pipeline needs or data capture requirements. Whatever your business needs, working with Systems Valley guarantees that your Dynamics deployment will fit.