Win and retain more business with Microsoft Dynamics CRM
Microsoft Dynamics CRM is a powerful, flexible software package that helps you identify more potential customers, convert more leads into sales and develop more profitable relationships with your customers.
Ideal for companies of all sizes, it integrates and streamlines your sales, marketing and customer services processes and enables everyone in your company to view and share a common pool of vital customer information.
From first contact to purchase and post-sales, a complete picture of your customers is stored in one place, where it can be accessed in multiple languages and currencies and in a familiar Microsoft Office environment.
Using Microsoft Dynamics CRM, you can:
Improve your ROI from marketing campaigns
- Create mailing lists and execute highly-targeted campaigns
- Track results with built-in reporting and analysis tools
- Target your best customers with special offers
- Run quick-fire campaigns to new prospects
- Maintain detailed competitor information
Convert more leads into sales
- Access customer data and account activity quickly and easily
- Identify cross sell and up sell opportunities
- Keep customers informed of new products and services
- Automatically route leads to sales teams for follow up
- Measure sales performance against goals
Improve customer care
- Obtain instant desktop access to customer data, case management information, service histories and support knowledge
- Boost customer satisfaction with prompt responses to enquiries
- Automatically route customer service requests to reps for action
- Track customer service requests from initial contact to resolution
- Generate reports that evaluate performance and identify service needs
To discuss how Microsoft Dynamics CRM can help you win and retain more business, call us on: 0800 33 456 30.
