Customer Relationship Management Consulting

Consulting

Consulting

Customer Relationship Management Consulting

Whether your business is looking to deploy a Customer Relationship Management (CRM) System for the first time, requires assistance in customising one to fit your specific business processes or simply needs retraining in new functions, Systems Valley’s CRM consultants are on hand to help. CRM has the potential to revolutionise your business by streamlining internal process and automating common sales and marketing activities – and our team ensures you get the maximum return from your investment.

Why CRM?

CRM systems can be both powerful and flexible depending on the platform chosen, allowing you to configure it to meet your specific business goals and processes. Systems Valley can supply qualified CRM consultants to make implementation and customisation as quick and painless as possible.

  • Initial requirements capture. Systems Valley can discover and define your CRM requirements before any implementation begins, ensuring that the delivered product matches your needs at handover.
  • Full install service. Systems Valley can obtain CRM software licenses, install server and client software and oversee configuration prior to final sign-off, leaving you to focus on actually using the system when it is delivered.
  • Migration services. Whether you are moving from a competing CRM system or performing a system upgrade, Systems Valley can make the process painless.
  • Software customisation and development requirements capture. Should you need to extend your CRM system functionality, our CRM consultants can fully specify the development required ready for coding.
  • Full systems training. Our consultants will ensure your staff are fully trained in all aspects of using your CRM system, allowing you to focus on capturing and analysing customer data and opportunities from day one.


Systems Valley also offer development and integration services to further enhance your CRM deployment.

Why Systems Valley?

Whatever your business needs, working with Systems Valley’s CRM Consultants guarantees that your CRM deployment will fit. As Microsoft Certified Partners, and with a long list of satisfied clients, your installation will add value to your business and increase your staff productivity immediately.