In recent blog entries, we’ve discussed how Microsoft Dynamics CRM is an invaluable tool for your sales teams and your customer services professionals.

However, Microsoft Dynamics CRM also has powerful capabilities that enable your marketing professionals to conduct highly-targeted marketing campaigns.

Using Microsoft Dynamics CRM’s intelligent marketing features, you can:

•    Use natural-language queries to instantly segment customers or prospects
•    Create highly-targeted lists and associate them with campaigns
•    Set up personal or public views for reuse
•    Easily share target lists with colleagues and vendors
•    Export lists into multiple formats for bulk email or direct mail communications

As a leading Microsoft Dynamics CRM supplier, we can cost-effectively and seamlessly implement Microsoft Dynamics CRM for you.

To find out more, call us on: 0800 33 456 30 or Contact Us.

At last week’s National Retail Federation’s Annual Conference in New York, Microsoft announced the forthcoming release of Microsoft Dynamics AX 2012 for Retail.

The retail solution will be available in more than 25 countries from February and will have powerful features and functionality that will enable retailers to provide customers with a rich, rewarding and personalised shopping experience across multiple channels.

Microsoft Dynamics AX 2012 for Retail will also have powerful social and mobile commerce, point of sale (POS) and merchandising capabilities.

As Microsoft Certified professionals who specialise in Microsoft technologies, we can give you expert advice about which Microsoft Dynamics package will be of the greatest benefit to your business.

Call us on: 0800 33 456 30 or Contact Us.

Did you know that your sales teams can use Microsoft Dynamics CRM’s powerful features while on the road?

Using the solution’s Mobile Express feature, your sales professionals can use Microsoft Dynamics CRM to access customer data from any web-enabled device in real-time.

They can also prepare for customer meetings by looking at real-time customer account details, receive leads and respond rapidly to customer requests while on the road, and use Microsoft Dynamics CRM to identify new up-sell and cross-sell opportunities while visiting customers.

To find out more about how you can benefit by implementing Microsoft Dynamics CRM and for a chat about how we can cost-effectively install it for you, call us on 0800 33 456 30 or contact us.

Delegates attending the Convergence 2011 conference in Atlanta have been given the first chance to view Microsoft Dynamics AX 2012.

Unveiling  the latest version of the business management solution to more than 9,000 attendees, Microsoft CEO Steve Ballmer and corporate vice president for Microsoft Business Solutions Kirill Tatarinov demonstrated Dynamics AX 2012’s pre-built capabilities for the manufacturing, distribution, public sector, professional services and retail industries and its powerful workflow automation features.

Microsoft claim  that Microsoft Dynamics AX represents a breakthrough in ERP software that will help companies thrive.

As specialists in Microsoft technologies, we can give you expert advice about which Microsoft Dynamics package is best suited to the needs of your business and can securely and cost-effectively implement your new solution for you.

To find out more, call us on: 0800 33 456 30.

According to the findings of a new survey, spending on customer relationship management (CRM) solutions will account for the largest share of enterprise software spending in 2011.

The survey was conducted by Gartner who interviewed more than 1,500 IT leaders of organisations in 40 countries. 42% of those surveyed said they expected to increase their spending on CRM software in 2011. This compared to 39% who said they intended to increase their investment in office suites and 36% percent who planned to increase their spend on enterprise resource planning (ERP) solutions.

We can help your organisation win and retain more customers using powerful CRM software packages such as Microsoft Dynamics CRM.

Click here to find out more. Or call us on: 0800 33 456 30.